What's your response time for Schiller Park emergencies?+
For active leaks or storm damage, we prioritize Schiller Park calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Schiller Park.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Skylight Repair in IL, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Schiller Park, IL and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Schiller Park?+
Yes, we perform pre-purchase and pre-listing inspections throughout Schiller Park with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Schiller Park too?+
We serve Schiller Park and the surrounding communities throughout Schiller Park, IL — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
